Product Review of Omega Montage Premier Massage Chair
This is a product review of the Montage Premier massage chair by Omega. The Montage Premier is their top of the line massage recliner. This is a structured product review which will cover the salient categories of the following: warranty, ergonomics, ease of use, key features and massage therapy. We award a score of up to 20 points per category. We then give an overall rating by summing up each individual category for a possible 100 points. This massage recliner is in the luxury class of $4,000 to $5,000.
Warranty & Customer Service: For the consumer, the warranty is a form of risk reduction. In any transaction, one party takes on more risk than the other. The warranty is to reduce the risk of the consumer and balance out the transaction. Therefore, warranty is especially important on higher ticket items. The Montage Premier is backed by one of the best warranties available. Omega Massage gives you 5 years on the frame, 3 years on parts, 3 years labor and 90 days in-home service. Omega also covers any parts shipping expense for one year. This is a more comprehensive warranty than any reputable manufacturer. From a customer service standpoint, Omega has a national warranty call center and is responsive and technically competent with minimal turnaround times. The Montage Premier earns a 19 in Warranty & Customer.
Comfort & Ergonomics: We like the ergonomics of this well designed massage recliner. This chair is designed for the American market. It can fit users up to 6′ 6″ and has a weight limit of 300 pounds. The recliner is wheel chair accessible for those individuals who might have trouble getting in and out of the chair. There is a wireless sub remote that offers tremendous convenience for the users. The chair is comfortable to sit in and has a very nice synthetic leather which is very soft. The synthetic leather is also very easy to clean. We rate the comfort and ergonomics a 19.
Ease of Use: One thing is for sure, more features and options are being added into massage chairs, which is great. However, as more features are introduced manufacturers need design the products to be easy and intuitive to understand. We have seen our share of complex controllers that only cause frustration with users. The Montage Premier comes equipped with many advanced features and many manual massage options. Omega introduces a wheel button for adjusting the footrest and chair back. The wireless remote is controls virtually 80 percent of the chair functions and is the size of a credit card. Manual controls are still located in the side panel of the main remote, but you have great controls with the convenient sub remote. This is the only chair that you do not have to get up when laid back in the chair to make adjustments. The Montage Elite earns a 19 in Ease of Use.
Key Features: There is an array of great features in this massage chair, but we find the full body heat and the lower body traction system to be key features to point out. The Montage Premier comes with heating elements in the chair back, the seat and the leg rest. Each of these areas can be individually controlled. This allows the user to target the use of heat where they most need. We find heat is a great compliment to massage therapy and is used in spas throughout the world. Omega has added an effective lower body traction function. This traction function gently stretches the lower body including the lower back, hips, knees and ankles. The leg rest is brought to the horizontal position. The airbags are activated to hold your ankles in place. The leg rest then lowers successively to 3 positions. When the leg rest lowers, it stretches the muscles and tendons throughout the lower body. The Montage Premier earns a 19 in Key Features.
Massage Therapy: There is an arsenal of massage therapy options with this massage recliner. It has 5 automatic full body massage programs. There are 4 manual massage techniques. There are 6 manual massage back courses. The lower body is covered with air compression massage for the hands, arms, feet, calves, thighs, buttocks and hips. You can adjust the speed of the massages to 4 different levels and there are 4 width adjustments for the back rollers. To enhance the massage experience, there is the lower body stretching, music, and full body heat therapy. If you have an ache or pain, this recliner can provide you thorough relief. This is the most complete massage chair on the market today and we give it a full 20 points for massage therapy.
The Montage Premier earns a 96/100 points on our rating scale. The Montage Premier is the most comprehensive massage therapy chair on the market today. You get comprehensive warranty coverage without having to buy an extended warranty. The chair comes with a wide array of massage treatments to target practically all areas of the body. It provides a strong massage which can be softened with the included extra back pad. Bottom line, this massage chair delivers a soothing and comprehensive massage experience every time.
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